Reference

Open your account with clear privacy terms

Q: Can I ask to correct my account data?

Yes. Contact live chat, email privacy@cozebet.xyz, or use Profile > Security > Privacy Request after login. We may confirm your phone, email, or recent payment reference before updating the account record.

Your account data, DANA, OVO, GoPay and QRIS wallet checks, cookie choices, and session logs for Super Sic Bo or Garuda Gems are covered here before you open…

DANA data scopeOVO wallet checksGoPay record handlingQRIS receipt dataCookie choices

Browse the lobby Read FAQ

Check how this policy applies locally

cozebet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy explains what we collect, why we use it, and how you can ask us to update or remove data tied to your account. We collect sign-up details, phone or email verification status, wallet names, transaction IDs, device signals, cookie settings, and support messages

1
when they relate to account safety or service handling. We do not ask you to send one-time codes through chat, and our team will not request your full wallet password. Payment records from DANA, OVO, GoPay and QRIS are kept to match deposits, payouts, dispute checks,
2
and fraud checks. Access to account services depends on local law, and privacy requests may require us to confirm that the request comes from you before we act.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Reach us about your privacy requests

Privacy questions deserve a clear route, not a search around the lobby. Use live chat when you need a quick privacy status check, email us when your request needs documents, or send a message from your account menu when you are already signed in. Each channel asks for only the details needed to confirm your account and handle the request.

Team online

Live chat privacy queue

Open live chat from the header between 09:00 and 01:00 WIB. Choose Privacy Request, share your registered phone or email, and we will confirm the next step without asking for wallet passwords or one-time codes.

Email privacy desk

Send detailed requests to [email protected] when you need data access, correction, or deletion handling. Include your account ID if available, but remove screenshots that show one-time codes, wallet PINs, or private bank details.

Account message path

After login, head to Profile > Security > Privacy Request to contact us from the account we need to check. This path helps us match your request to your wallet records and recent device activity.

DATA CARE

Control your data inside cozebet

We treat privacy work as part of account operations. That means data is collected for a defined task, stored with access rules, and checked before a change is made.

Sign-up details

We collect the details needed to create your account, confirm your phone or email, and keep one account tied to one wallet profile. You can ask support to correct a typo after verification.

Payment records

DANA, OVO, GoPay and QRIS records include transaction IDs, timestamps, wallet names, and account match results. We use them to reconcile deposits, check payout requests, and answer payment privacy questions.

Cookie choices

Cookies help keep your session active and remember basic settings. You can clear browser cookies on Android Chrome or iOS Safari, then sign in again and set preferences from Menu > Privacy Settings.

Device checks

We log device type, browser, IP range, and recent login time to help detect account takeover attempts. If a new phone appears, we may ask for extra confirmation before changing privacy settings.

Game session logs

When you open Super Sic Bo, Rocket Crash, Basketball Betting, or Mega Fishing, we keep session records such as time, table or room, stake action, and result link for account history checks.

Request handling

Privacy requests are routed to trained support staff only. We track the request date, channel, account match result, and action taken, then keep the record for audit needs where local law permits.

Check answers about privacy rights

These answers cover the privacy questions we receive most often from Indonesian account holders. They explain what we collect, how payment data is handled, how cookies work, and how you can ask for access, correction, or deletion. For anything sensitive, contact us from the signed-in account or the privacy email so we can verify you first.

We collect the details needed to create and secure your account, such as phone or email, login records, wallet name, verification status, and device signals. We also keep support messages linked to privacy or account safety.

We use DANA, OVO, GoPay and QRIS records to match payments to your account, check payout requests, resolve disputes, and answer privacy questions. We do not ask for your wallet PIN or one-time code.

Yes. Contact live chat, email [email protected], or use Profile > Security > Privacy Request after login. We may confirm your phone, email, or recent payment reference before updating the account record.

Cookies keep your session active and help remember basic settings. Game activity is logged separately in your account history, such as Super Bingo room time or Rocket Crash round links, so support can check disputes.

Only staff assigned to account support and privacy handling can view the chat record. We limit access by role, keep request logs, and avoid asking you for private wallet passwords or one-time codes.

We keep account, payment, and support records for operational, dispute, and legal needs. The exact period can vary by record type, and deletion requests are handled where local law permits.

Use a private browser profile when you can, sign out after each session, and avoid saving passwords on a shared phone. If another person changes your data, contact us quickly for verification and account checks.

Open your account with clear privacy terms

Reach us about your privacy requests

Live chat privacy queue

Email privacy desk

Account message path

Control your data inside cozebet

Sign-up details

Payment records

Cookie choices

Device checks

Game session logs

Request handling

Check answers about privacy rights

01 What personal data do you collect when I open an account?

02 How do you use my DANA or QRIS details?

03 Can I ask to correct my account data?

04 Do cookies track the games I open?

05 Who can see my privacy support chat?

06 How long do you keep my account records?

07 What if I use a shared phone for my account?

Related Pages